A good science fiction story should be able to predict not the automobile but the traffic jam.
Some architects can look at a building and tell you which version of autodesk was used to create it.
‘Customers’ are a repeating pattern of behaviour that expresses itself in people
Today, of course, we’ve got books and computers and smartphones to hold our memories for us. We’ve outsourced our memories to external devices. The result is that we no longer trust our memories. We see every small, forgotten thing as evidence that they’re failing us altogether.
Scientist and engineers speak in the name of new allies that they have shaped and enrolled; representatives among other representatives, they add these unexpected resources to tip the balance of force in their favor.
We live in an age with daunting problems. We need the best ideas possible, we need them now, we need them to spread fast.
The need to memorize something is a twentieth-century skill. The need to navigate in a buzz of confusion, and to figure out how to trust the information that you find—if you can feel confident doing that, the world is yours.
— John Perry Barlow
(Source: metropolismag.com)
the question for each worker is not “How do I do this job right?” but “What is the right job to do?